# PlantsKeeper Support & Help Whether you have usage questions, feature suggestions, or feedback, we're committed to providing you with the best assistance. ## Before Reporting an Issue To help us assist you more quickly, please prepare the following information: 1. **App Version**: Check at the Version of the Settings page 2. **Device Info**: model and iOS version 3. **Issue Description**: - What action caused the problem? - What did you expect to see? - What did you actually see? 4. **Screenshots/Recordings**: If possible, provide relevant screenshots ## Feature Suggestions We value your ideas greatly! When submitting feature suggestions, please explain: 1. What specific problem does this feature solve? 2. How do you expect to interact with this feature? 3. Why can't existing features meet your needs? ## Contact US plantskeeper@flysfeq.site